Terms of use

Introduction

These terms of use governs your purchases from, and your use of, the www.chimieyewear.com website and forms a contract between you and CHIMI AB, Swedish company registration number 559050-2919, Artillerigatan 26, 114 51 Stockholm, Sweden (hereinafter “CHIMI”). By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

Order Confirmation

Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase. 

Payment

You may pay with either credit, debit cards or PayPal. Stripe banking services manages all of our banking transactions. CHIMI does not store any credit card numbers. 

Pay with your Visa, AMEX or MasterCard securely over the Internet. Your payment is handled by Stripe with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, CHIMI may automatically cancel your order.

Campaign Codes

Campaign Codes should be entered during the checkout process to be valid. Attempting to add a campaign code after purchase will not be honored. 

Ordering

Orders made in another person's name without his consent, or otherwise will be reported to the authorities. CHIMI holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel CHIMI to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.

Taxes

All prices shown on the CHIMIs website, www.chimieyewear.com, are including VAT, in accordance with the applicable legislation.

Please note that in case of an order is shipped to an delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that CHIMI has no control over these charges and, since these charges are different for different countries, CHIMI cannot predict their amount. CHIMI advises you to contact your local customs office for further information.

Returns

Consumers have the right to return the order within 14 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. Return shipping is paid by the consumer.

In case you return your product in order to receive a refund, and you do not pay the custom fees in advance. CHIMI reserve the right to deduct the custom fees from your money, before completing the refund.

Example: your product (99$) - custom fees (35$) = refunded amount (64$).

Return address:

CHIMI AB
C/O Vulpine TV
Artillerigatan 26
11451 Stockholm
SWEDEN

Make sure to attach your order number (#1234567). Once your product is received, your money will be refunded or your new product will be sent out.