Orders placed between 1 December and 25 december may be returned until 31 january

Need Help?

Why was my credit/debit card declined at checkout?


If your order attempt was declined, this can often be due to your bank. We suggest that you contact your bank or card-issuing company to ask if they have any kind of block on your card. If you receive another error message, please contact our customer care team and we will do our best assist you. 

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For any inquiries please contact us by email or chat. We’ll get back to you as soon as possible.